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Privacy Policy Overview
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Privacy Policy
Last Updated: Monday, August 24, 2026
Magnum Ridge Inc. ("Magnum Ridge," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of visitors to our website (https://www.magnumridge.com/) and users of our AI automation services. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the choices and rights available to you, in compliance with applicable U.S. and Canadian privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Data Controller
Magnum Ridge Inc.
5656 Spokane Street
Los Angeles, CA 90016, United States
Phone: (310) 467-5037
Email: Felix.Warren@magnumridge.com
2. Information We Collect
2.1 Information You Provide Directly
When you use the contact form on our website, we collect:
- Name
- Email address and/or phone number (as provided)
- Message content and any additional information you choose to include
We only collect information via the contact form when you voluntarily submit it and affirmatively consent by checking the required consent checkbox.
2.2 Automatically Collected Information
When you visit our website, certain technical information may be collected automatically via cookies and similar tracking technologies, including:
- IP address
- Browser type and version
- Device information
- Pages viewed and time spent on pages
- Referring website
2.3 Information From Third-Party Services
Our website uses the following third-party services, which may collect data about your activity subject to your consent via our cookie/consent banner:
Service
Purpose
Data Collected
Google Maps
Displaying office location/map
IP address, usage data (subject to Google's Privacy Policy)
Website Translator
Translating site content
IP address, browsing activity (subject to provider's privacy policy)
IONOS SiteAnalytics
Website traffic analytics
IP address, browsing behavior, device data
These services are only activated after you provide consent through our cookie consent tool. You may decline or later withdraw consent at any time via the "Privacy Settings" link in our website footer.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to inquiries submitted through our contact form
- To provide, operate, and improve our AI automation and lead management services
- To communicate with current and prospective clients about our services
- To maintain and improve website functionality and user experience
- To analyze website traffic and usage trends
- To comply with legal obligations
- To detect, prevent, and address fraud, security, or technical issues
We do not use contact form submissions for any purpose other than responding to your inquiry and, where applicable, engaging you as a prospective or current client, unless you separately opt in to additional communications.
4. AI Automation Services and Client Data
Magnum Ridge provides AI-powered automation services to business clients, primarily in the Home Services sector. Where we process personal data on behalf of a client (e.g., lead or customer data within a client's own systems), we act as a service provider / processor, and such processing is governed by a separate data processing agreement with that client. This Privacy Policy addresses data collected directly by Magnum Ridge through this website; it does not govern data processed by Magnum Ridge on behalf of its clients, which remains subject to the client's own privacy policy and instructions.
Our AI systems are used to support automation of lead management workflows. We do not use automated decision-making in a manner that produces legal or similarly significant effects concerning website visitors without human involvement.
5. Legal Basis / Consent
For website visitors, we rely on the following bases for processing personal information:
- Consent — for contact form submissions and non-essential cookies/tracking technologies
- Legitimate business interest — for essential website operation and security
- Legal compliance — where required by applicable law
You may withdraw consent at any time by contacting us at Felix.Warren@magnumridge.com or by adjusting your cookie preferences via the "Privacy Settings" link in the website footer, without affecting the lawfulness of processing prior to withdrawal.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to operate the site and, with your consent, to analyze traffic and improve services. You can manage your preferences at any time using the cookie consent banner or the "Privacy Settings" link in the footer, which allows you to select or deactivate individual services (Website Translator, IONOS SiteAnalytics, Google Maps).
You can also control cookies through your browser settings; however, disabling cookies may affect website functionality.
7. How We Share Your Information
We do not sell personal information. We may share personal information with:
- Service providers who perform services on our behalf (e.g., website hosting, analytics, email delivery), under contractual confidentiality and data protection obligations
- Legal and regulatory authorities, where required to comply with applicable law, legal process, or governmental request
- Successors, in connection with a merger, acquisition, or sale of business assets, subject to standard confidentiality protections
8. Data Retention
We retain personal information collected via the contact form only for as long as necessary to respond to your inquiry and, if you become a client, for the duration of the business relationship and as required to comply with legal, accounting, or reporting obligations thereafter. You may request deletion of your information at any time, subject to Section 9 below.
9. Your Privacy Rights
9.1 California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, and sell (we do not sell personal information)
- Access a copy of the personal information we hold about you
- Delete personal information we have collected from you, subject to certain exceptions
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information (not applicable, as we do not sell or share personal information for cross-context behavioral advertising)
- Limit use of sensitive personal information (not applicable, as we do not collect sensitive personal information as defined under CPRA)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at Felix.Warren@magnumridge.com or (310) 467-5037. We will verify your request using the information available to us before responding.
9.2 Canadian Residents (PIPEDA)
If you are located in Canada, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete personal information
- Withdraw consent for the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions and reasonable notice
- Challenge our compliance with applicable privacy law by contacting us directly
To exercise these rights, contact us at Felix.Warren@magnumridge.com. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (OPC).
9.3 Other U.S. State Residents
Residents of other U.S. states with applicable privacy laws (e.g., Virginia, Colorado, Connecticut, Utah) may have similar rights to access, correct, delete, and opt out of certain processing of their personal information. To exercise any applicable rights, contact us using the information in Section 1.
10. Canada's Anti-Spam Legislation (CASL)
If we send you commercial electronic messages (e.g., marketing emails), we will only do so with your express or implied consent, as permitted under CASL. Every commercial electronic message will include a functional unsubscribe mechanism, and we will honor unsubscribe requests promptly.
11. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
12. International Data Transfers
Magnum Ridge Inc. is based in the United States. If you are located in Canada or elsewhere, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our website or services, you consent to this transfer.
13. Children's Privacy
Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.
14. Third-Party Links
Our website may contain links to third-party websites (including social media platforms such as Facebook, Instagram, and X). We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page indicates when this policy was last revised. Material changes will be communicated through a notice on our website.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Magnum Ridge Inc.
5656 Spokane Street, Los Angeles, CA 90016
Phone: (310) 467-5037
Email: Felix.Warren@magnumridge.com
Canadian residents may also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca if concerns remain unresolved.